A booking will be confirmed on receipt of a non-refundable deposit of 20% of the total price.

The balance must be paid one month before arrival.

Cheques should be made payable to D R & J May or you can pay by bank transfer or by paypal or credit card via the payment link on our website.

You can either use the book now button, email or ring us with details of your chosen dates and property.  We will then email you back telling you that we have the reserved the dates for you and requesting your deposit.

On receipt of your deposit we will email to say that we have received your payment and we will then post you a confirmation letter, invoice & directions.

The balance will then be due one month before the start of your holiday – we will email a reminder a few days before it is due and will receipt your payment by email.

If you book a holiday and we do not receive your deposit for 14 days the booking will be cancelled (we will contact you to make sure you have not simply forgotten and then to confirm that the booking has been cancelled)

If you wish to change/amend your booking, an amendment fee of £20 (+VAT) will apply.

We reserve the right to refuse any booking or cancel any bookings already made (subject to refunding any money you’ve paid) without further liability on our behalf.

Please note that bookings cancelled within one month of arrival date will be subject to a charge of 80% of the total price unless the property is re-booked. If the property does become re-booked only the amount of the original deposit will be charged .

It is advisable to arrange cancellation insurance.

  • Check in time is 3pm on the day of arrival – please help us by not arriving before then. Please also let us know if you will be arriving after 6pm.
  • Check out time is by 10am on the day of departure.

We are  happy to let short breaks during the low season (usually a minimum of 2 nights but we will try to be flexible). Usual rates for short breaks are :2 nights 60% of total weekly price, 3 nights is 70%, 4 nights is 80%, 5 nights is 90% and 6 nights is 100%. Often we do offers on short breaks at a cheaper rate and if a break is longer than 7 days we charge a seventh of weekly price per extra night.

Weekly rates include V.A.T., heating, electricity, bedding and towels.

Usually we do not object to an extra person staying and we can provide floor mattresses (subject to availability) but we will charge a nightly rate for each extra person staying above the sleeping capacity of the property. The rate is £10 – £20 per person per night. This charge does not apply to children under 3 years old.

 

If a booking (that is not Saturday – Saturday) overlaps two price bands it will be charged at the higher rate.

Beds are made up with fresh bedding prior to arrival and, for stays of over 1 week, we provide a change of linen.

We leave plenty of towels for use in the lodge but please bring your own beach towels.

We can proved travel cots and high chairs but we only provide a bottom sheet for the cots.

Please treat our property , our animals, the other visitors here and our staff with respect and consideration. 

For fire safety please do not smoke in any of our properties and, if smoking outside, dispose of  spent cigarettes and matches safely, do not light candles in the properties or on verandahs and please do not let off any fireworks .

To make a booking please email us with the following details:

Your name and contact details
The cottage/lodge and period(s) you are interested in

Or call Jill on 01208 831705

Privacy Policy FOR TREGULLON HOLIDAYS. tREGULLON fARM, BODMIN, PL30 5BH

Privacy Policy This privacy policy sets out how we use and protect any information that you give to us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. What we collect We may collect the following information:• name • contact information including email address • other information relevant to customer enquiries and/or bookings What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:• Internal record keeping. • We may use the information to improve our products and services. • We may periodically send promotional emails about  special offers or other information which we think you may find interesting using the email address which you have provided. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not store our customer’s financial details, credit card details or debit card details. How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information

If you wish us to delete all of your personal details after your holiday please write to us or email stay@tregullon.co.uk and we will delete all of your information. • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at stay@tregullon.co.uk. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect